For  redressal  of any complaint regarding deficiency in bank,s service and the bank has rejected the complaint or he / she is not satisfied with the reply of the bank or has not received any reply there to, with in a period of one month of the receipt of the complaint by the bank, he /she may approach / write to the Banking Ombudsman  at the following address:

 Smt. Balbir Kaur

Office of banking Ombudsman

Reserve Bank of India Building (Fourth Floor)

Sector 17, CHANDIGARH - 160017